← Merrick Software

Custom builds / Client portals

From first enquiry
to finished job.

One place for customers to explain what they need and for your team to keep the work moving.

A custom application for service businesses, built around your intake, quoting, and follow-up process.

Make it easy to get started

Let customers describe a request, answer the relevant questions, and upload supporting photos or documents. Give your team a complete enquiry instead of a scattered conversation.

Customer intake
Clear forms, file uploads, and questions tailored to the service being requested.
Quotes & approvals
Prepare estimates from your pricing rules, send quotes for review, and record customer approval.
Client workspace
A place to see job status, share documents, and keep messages together.
Team dashboard & CRM
Track new enquiries, assign work, update customer records, and manage the next follow-up.

One possible workflow

  1. A customer submits a request. The form gathers the job details, location, and relevant photos.
  2. Your team reviews the scope. Staff prepare a quote or request more information.
  3. The customer approves. The portal records the decision and shows the next step as the job moves forward.
Optional automation

Add AI-assisted enquiry summaries, draft quotes, document generation, or reminders. Choose which actions can run automatically and which need staff approval.