Custom builds / Restaurants
Your restaurant,
connected.
A complete application that brings your guest experience and day-to-day operations together.
Built around your restaurant’s workflow, with the features and integrations you need.
From the front end to the back office
- Design & front end
- A website shaped around your restaurant’s identity, with menus, guest enquiries, and a reservation experience that works on phones.
- Back end & database
- The services behind the screens: availability, bookings, customer records, staff access, and business rules.
- CRM & staff tools
- Keep guest details, enquiry history, booking notes, and follow-ups in one place. Give staff the access they need for their role.
- Hosting & deployment
- Set up the domain, hosting, and application deployment, with an ongoing maintenance plan scoped to the business.
- AI receptionist
- Answer routine questions, take reservation requests, and handle event or catering enquiries. Prepare quotes from your approved pricing rules.
You choose how much it can do
The receptionist can simply take a message, prepare a booking or quote for review, or complete specific actions within the limits you set.
- Confirm a reservation only when availability and your booking rules allow it.
- Draft event or catering quotes for staff approval.
- Send enquiries outside its permissions to the team with the relevant details.
One possible workflow
- A guest asks about a private dinner. The receptionist gathers the date, party size, and requirements.
- The system checks the rules. It checks configured availability and prepares a quote using your pricing.
- Your team stays in control. Staff receive the enquiry and draft quote, or the system completes the booking if that action has been enabled.
An example of a custom build. Features, channels, integrations, and permissions are agreed for each restaurant.